Last week, a friend mentioned a business I hadn’t heard of before.
And the first thing I did?
Looked up their website.
Of course it was perfectly slick and visually impressive but what about the people behind this business? Were they everything they claimed to be? Could I trust them? What were they really like? Were they busy and doing well, do they know what they’re talking about or was it all just bluster? Is the business run by local people that know this area or is it a big organisation down south that’s been able to get to the top of the Google rankings?
The website itself couldn’t give me all the answers, so I looked deeper.
And this is something I do on almost every website of every business I look at – I clicked on the page titled ‘Blog’.
It’s there I often get better insight into what things are really like. And if the page is ‘half-baked’ – e.g. says simply ‘coming soon’ or there’s one post from April 2012, another from July 2014 and nothing since, then for me it can set alarm bells ringing.
Of course there’s often a very good reason why a blog can be half-baked, for example the business owner is too busy getting on with work to sit down and write one and there have been times I’ve been in that position myself.
So, if you’ve got a ‘Blog’ page on your website, ask yourself if you really are committed to it. Do you want to keep it? Are you prepared to update it – at least once a month? If you’re not, take it down, because a half-baked blog makes you look bad.
A good blog can be a highly effective and low cost form of marketing. It can explain who you are and what you do, attract the right sort of customer, educate them a little in terms of how you like to do business, and, crucially, bring in enquiries while you’re busy working.
Many business owners I know like to use ‘ghost writing’ blogging services in conjunction with their own efforts. This means the ghost writing service might create 2-3 posts a week, while the business owner might manage one a month. It saves time and gets content published but I always worry about the loss of the authentic voice. As a customer, I like to know that what I’m reading some straight from the mind of the business owner and I do think audiences can spot a fraud.
Of course there are good and bad blogging services and a good one should be able to understand what you would be saying and how you’d say it if you were writing every post yourself, and so audiences couldn’t tell the difference. Whatever you decide, I think it’s important to do at least SOME of the blogging yourself.
Many of us have been sold this myth that a blog post someone has to be equivalent in length to an essay. It doesn’t! Some of the best blogs I read are extremely short. A nice rule of thumb is one thought = one blog. And if you can do that in a couple of sentences…well done!
The key is to add value. To give your audience something useful, interesting, humorous…get it right and you’ll start enjoying the writing and, I hope, see some interesting new opportunities emerging for your business.